![]() For high volume orders, it can take anywhere between 5~8 business days** for processing. Orders are typically processed within 2~3 business days** (normal volume) if all items in the order are in stock. Upon arrival, order processing will begin (detailed shipping updates can be found on our social media). Once a product releases in Korea, it takes about 2~3 business days** for it to arrive at our warehouse in the U.S. ** Civil and criminal penalties may result if there is unauthorized use or copies being produced/distributed of the character designs. These are not considered to be defects and cannot be the reason for return or exchange. ** Due to the nature of sewn/handmade goods, the shape of the doll's face and/or certain areas may not have a clean/perfect finish. ![]() If product gets wet or washed, place under shaded area to dry. Hand wash in lukewarm water with a small amount of neutral detergent. ** To avoid damage, do not put in the washer. DOLL T-SHIRT - 1ea (removable and compatible with SKZOO characters).Please remember to film an unboxing video, check the product condition immediately upon receipt, and contact our customer service department at for faulty products, defects, or any other issues within 7 business days of delivery.Shipping to some countries may be restricted due to COVID-19, in which case, orders may be automatically cancelled or packages may be automatically returned, so please check your country's shipping restrictions before placing an order.If you place an order that includes any pre-order item, shipping will occur once all items within that order are available to ship together (even if an item in the same order is in stock), so please place separate orders if you would like certain items shipped sooner than others based on release/shipping dates.The shipping speed applies after the order has been processed. The shipping for this product may take longer than the standard high volume time frame of 5-8 business days.may occur during packaging/delivery and cannot be the reason for return or exchange. Small scratches, flaws, discoloration, etc. ![]()
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